The 7 factors of your profile
- Categories: the main one defines which searches you show up in. A café listed as a “grocery store” does not appear when someone searches for “café”.
- Reviews: how many you have, how recent they are, what they say and whether you reply.
- Photos: whether they show the place, the work and the team as they are today.
- Hours: complete, including holidays. Outdated hours mean someone arrives and finds you closed.
- Keywords: the words people use to find you, in the description, the services and your review replies.
- NAP: the same name, address and phone on Google, your website, your social media and every directory.
- Posts: news and offers that show the business is active.